TERMS & CONDITIONS

Please read these terms and conditions ("Terms") carefully before using the website (gratefulabs.com, gratefulabs.io), services, or products offered by Grateful Labs LLC ("Company", "we", "us", "our"). By accessing or using the services in any manner, including, but not limited to, visiting or browsing the site or contributing content or other materials to the site, you agree to be bound by these Terms.

Usage Rights Users are granted a non-exclusive, non-transferable, revocable license to access and use our services strictly in accordance with these Terms. This license does not include any resale or commercial use of any service or its contents.

Privacy Policy By using our services, you consent to the collection, use, and sharing of your data in accordance with our Privacy Policy. Our Privacy Policy is incorporated into these Terms by reference.

COLLABORATIONS

  • Deposit: A deposit must be received before the start of production for any paid collaboration content.

  • Intellectual Property: All content on gratefulabs.com, gratefulabs.io, and associated social media accounts (@mr.grateful, @mrgrateful) is the property of Grateful Labs LLC and is protected by intellectual property laws.

CUSTOM GPTS

  • Ownership: Links and access to custom GPTs are commercial property of Grateful Labs LLC. Redistribution or resale is strictly prohibited.

  • Training Files and Instructions: Training files and instructions provided for custom GPTs are commercial property of Grateful Labs LLC. Unauthorized distribution or resale is prohibited.

CONSULTATIONS

  • Recording: Clients may record consultations for personal use only. Recordings may not be distributed without prior written consent from Grateful Labs LLC.

  • Booking: Consultations cannot be booked less than 12 hours in advance of the appointment time.

  • Cancellations: Consultations are non-refundable if cancelled within 14 days of the scheduled date.

REFUNDS

  • Digital Item Downloads: Once downloaded, digital items are non-refundable due to the nature of digital content.

  • GPT Access: Fees for access to GPTs are non-refundable as access is granted immediately upon purchase.

  • Consultations: Consultation fees are refundable if a cancellation request is received 14 days before the scheduled consultation and if the cancellation occurs within 14 days of purchase.

  • Public Speaking Deposits: Deposits for public speaking engagements may be refunded if cancellation occurs at least 30 days prior to the scheduled event.

  • Content Collaboration: Deposits for collaborative content creation are refundable provided that production has not commenced.

  • Payments: A deposit is required within 30 days of booking an engagement. Final payment is due within 30 days of completion of the services rendered.

Intellectual Property Rights The Company and its licensors own all the intellectual property rights in the services and products. These Terms do not transfer from the Company to you any Company or third party intellectual property.

User-Generated Content If you post content to any part of our services, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content throughout the world in any media.

Disclaimers Our services and all included content are provided on an "as is" basis without warranty of any kind, whether express or implied.

Limitation of Liability To the fullest extent permitted by applicable law, in no event will the Company be liable for any indirect, special, incidental, or consequential damages of any kind.

Indemnification You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees resulting from your violation of these Terms or your use of our services.

Governing Law These Terms shall be governed and construed in accordance with the laws of the jurisdiction where the Company is established, without regard to its conflict of law provisions.

Termination We may terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.

Changes to Services We reserve the right at any time to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice.

Subscription Services If you are enrolled in any subscription-based service, you agree to pay the applicable fees as they become due plus all related taxes.

Age Restriction You affirm that you are over the age of legal majority as defined by the jurisdiction of residence, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms.

Force Majeure Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party.

Dispute Resolution Any disputes arising out of or related to these Terms shall be resolved by arbitration, with such arbitration to be conducted by a neutral arbitrator in accordance with the rules of the jurisdiction where the Company is established.

Third-Party Links and Services Our service may contain links to third-party web sites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

Severability If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions of these Terms will remain in force.

Feedback and Suggestions Any feedback or suggestions submitted to the Company become the property of the Company and may be used without limitation or compensation.

GENERAL TERMS

  • Modifications: We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

  • Contact: Questions about the Terms should be sent to us at Hello@gratefulabs.io.

By agreeing to these Terms, you acknowledge that you have read, understood, and agree to be bound by the Terms outlined herein.